• Communicate effectively with team members and management to resolve customer issues.
• Negotiate with customers with various levels of computer knowledge to repair their connection.
• Escalate fault issues to the appropriate channels and follow up.

• Liaise and negotiate with clients & identify what image their business is trying to achieve through a web presence.
• Identify problems and develop solutions to maintain the highest quality web standards and implement the latest scripting advances in cross browser support.
• Manage and communicate with other contractors effectively to achieve deadlines.
• Organisational and time management skills with handling several projects at a time.
• Administrative and invoicing duties.

• Communicate effectively students to impart knowledge of subject.
• Troubleshoot problems and answer various questions.
• Organise class projects and notes.
• Be available and flexible to the students needs.

• Communicate effectively with the customer’s needs, inquiries and complaints.
• Administrative, ordering and invoicing duties.
• Manage and communicate with other suppliers and employees.
• Coordination of advertising (website/s) and promotional programs.
• Opening and closing and general shop duties.
• Organisational and time management skills with handling several projects at a time.

• Communicate effectively with team members and management to re-design the company website.
• Organise the structure and content of the company information and products to make it easy for users to find.
• Understand the target market and apply design trends to appeal to customers.
• Identify problems and develop solutions to maintain the highest quality web standards and implement the latest scripting advances in cross browser support.
• Organise testing groups to obtain feedback on interface design.
• Design and print promotional media promoting products and services of the company.

Non Technical Skills:

Proven record of completing all projects on schedule and at times under budget, Consistently exceeding customer expectations, Good background in Communication between technical and non-technical persons.

Computer Skills:

Photoshop: Advanced
Dreamweaver: Advanced
HTML: Advanced
CSS: Advanced
Flash: Intermediate
Illustrator: Intermediate
Painter: Intermediate
PHP: Beginner

Other:

Excellent expertise in photo manipulation, photo retouching, design and illustration.

Published Digital Illustrator artist in Ballistic Publishing's EXPOSE 4. - Reconised as one of the worlds best in digital art in 2006.

November 2006 – Chosen as one of CGSociety’s Hot Portfolio’s – a link to my portfolio was included in the weekly CGSociety newsletter, distributed to over 200,000 readers worldwide – I received over 10,000 views in 1 week.

25th – 27th May 2007 – Urban Art show  - Invited Artist
held by Kent Town Rotary Club at Unley Town Hall

Resident Artist for Copia Business Machines – Adelaide Wacom Pro Shop

Digital Art and Illustration – concept painting
Movies and Video Blogs

Dance – Contemporary and Ballet
Web Design

TAFE SA Adelaide North Croydon Campus
Goodall Avenue, Croydon Park, SA 5008
email: Marsha.Wajer@tafesa.edu.au
phone: 08 8204 0945